The Palmer at Las Colinas

The staff was prompt and helpful. I truly appreciate Kelsei LuBom in the front office for facilitating the lease agreement process and getting it completed within 4 days. The move in was just as smooth and simple with her support. They gave references for Electricity discounts and got the minor things fixed promptly upon our request. The playground and two mid sized swimming pools are good for adults too for daily swim . I truly recommend The Palmer by Cortland for the beautiful property and supporting staff

I recently had the pleasure of taking an apartment tour with Alvin, and I must say it was an exceptional experience from start to finish. Alvin, the agent, went above and beyond to make this tour a truly memorable and informative one. From the moment we met, Alvin's professionalism and friendly demeanor put me at ease. He was not only knowledgeable about the property but also extremely patient in answering all of my questions and addressing my concerns. Alvin's attention to detail was remarkable. He meticulously highlighted the features and amenities of the apartment, ensuring I had a comprehensive understanding of what it had to offer. Throughout the tour, Alvin's communication skills were top-notch. He explained the leasing process, pricing, and any available promotions with clarity and transparency. I never felt pressured or rushed, which made me feel confident in my decision-making. What truly stood out was Alvin's commitment to ensuring that I had all the necessary information to make an informed decision. In the end, my apartment tour with Alvin was not just a tour; it was an experience that left me feeling excited. His professionalism, knowledge, and dedication to customer satisfaction were truly commendable. I would highly recommend Alvin to anyone looking for a seamless and enjoyable apartment-hunting experience. Thank you, Alvin, for your outstanding service!

Not a good place to live I stayed there a few months and there was a problem from the beginning. They claimed I hadn’t paid anything rent, deposit etc even tho I have been handing them money orders and still said I owed them not to mention the apartment they gave me wasn’t even the apartment I was shown and they towed my car twice and I was a resident parking in a guest parking spot and I had to pay 300 dollars to get it out. We put in request to fix things and maintenance never came I don’t know what’s going on with this place but they definitely need new management

Good place to live. It’s been 5 months so I think I am eligible to give my review now. Pros: 1. Good specious apartments 2. Small but good park for kids 3. Nice and clean pool ares 4. Dog park 5. Ample parking 6. Good office staff 7. Good move in deals for 1st year. Cons: 1. Very high maintenance and water charges. Almost 120$ a month. I don’t find it worth it. Overall I’ll recommend this place.

I had the pleasure of meeting Alvin and was thoroughly impressed by his exceptional service. He was incredibly patient throughout the entire process, taking the time to explain everything in a clear manner. His knowledge and willingness to address all my questions made the leasing experience effortless and enjoyable. I highly recommend him to anyone in need of a leasing agent who truly cares about their clients. Thank you for your help!